Shipping Policy

Last Updated: July 2026

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently across Pakistan.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During sales, promotions, or peak seasons, processing times may be slightly longer.

Delivery Time

We currently ship all across Pakistan.

Estimated delivery times:

• Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) are displayed at checkout before you complete your purchase.

• We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas in Pakistan.

Please ensure someone is available to receive the parcel at the provided shipping address. Failure to accept the parcel may affect future COD eligibility.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where applicable), allowing you to monitor your shipment.

Incorrect Shipping Information

Please make sure your shipping address and contact number are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

• Courier service issues

• Extreme weather conditions

• Public holidays

• Natural disasters

• High order volumes

We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your parcel.

Kindly include:

• Your Order Number

• Photos of the package and damaged item (if applicable)

We will investigate the issue and provide a suitable resolution as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page or official customer service channels.